Best Western Plus Las Vegas West

Very Nice Motel! I stayed there with my family of 6 people. We always only get one room and one or two people sleep on the floor to save money. When we all went in, the lady at the front desk upgraded us to a suite room at no additional charge, so Noone would have to sleep on the floor. Great Customer Service! The customer service deserves a 15 star rating! The pool was very nice. Everything was very clean and the breakfast was very good. I would definitely stay here again!

I just went to Vegas a couple days ago I stayed at this hotel and this is the worst hotel I have ever seen it I used to stay in this hotel a lot but now I’m not gonna stay at this hotel. The food is terrible. The pool edges are black and dirty. I noticed the pool edges after I got out of the pool I went to go take a shower and my whole body was black after I took my shower. This hotel does not keep up with the pool. They don’t keep up with their filters in the air conditioner because my two boys got sick because of them not keeping up with their filters . No one should stay at this hotel. This hotel is the worst hotel I have ever seen. I am never staying here ever again I don’t like this hotel I don’t like the management the people who run the police are rude disrespectful the food is it nasty like they’ve had that food for two weeks in the fridge raider they just throw it in the microwave to warm it up. Worst hotel ever don’t like it. I am never staying here ever again . This hotel is all red flags horse hotel in Las Vegas Nevada. I am never staying in this hotel ever again.

I give this place a "meh" out of 5. Mediocre rooms in need of updates, awful continental breakfast, and a weird parking lot situation. The location also isn't terribly convenient to anything of value, but it was cheap at the time I booked it and it was the best I could do. Otherwise, there's not much to say. The staff were friendly enough, but we had one issue. There was no TV remote in our room, and the cable box can't be controlled without it. We tried on all 3 days we were staying to get a remote. The first night, they never came by. On the second night, they gave us a remote but the batteries were almost dead; we got a second remote but there was no apparent way to pair it with the cable box. The third day, we tried to get them to come set up another remote, but no one ever came so we gave up. Overall, I always find Best Western/Plus experiences to be so inconsistent and it's turning me off to the brand.